Welcome to Uncharted Stays - Large Group Getaways in the Hunter Valley

If you have been directed here, please reach out on +61 4 989 555 26 (call or whatsapp) to discuss following reading.

FREQUENTLY ASKED QUESTIONS

Q. Are check-out times flexible?

A. Our standard check-out time on booking platforms is set at 10am to allow our cleaning team to work their magic in between same-day turnovers - our properties are large, and take a good few hours to get ready!

Q. Are check-out times flexible?

A. Our standard check-out time on booking platforms is set at 10am to allow our cleaning team to work their magic in between same-day turnovers - our properties are large, and take a good few hours to get ready!

DIRECT BOOKINGS may be eligible for a complimentary late check-out of up to 4pm where available, reach out on +61 4 989 555 26 (call or whatsapp) to discuss availability.

Q. Do I need to pay the whole amount upfront?

A. Direct bookings require a 50% deposit to secure the dates, with the rest payable 1 month prior to check-in.

Q. What if I change my mind, or don't need the booking anymore?

A. Direct bookings are eligible for a 100% refund up to 60 days prior to check-in, and a 50% refund up to 30 days prior to check-in.

Q. What if my group will be over the amount of guests in the standard booking capacity (Road's End - 17pax, Las Palmas - 16 pax, The Nest 16 pax), or would just like extra room to spread out?

A. Every group's requirements are different, please reach out on +61 4 989 555 26 (call or whatsapp) to discuss the options.

Q. What if I'm looking to hold an event of some kind?

A. Every circumstance is different - please reach out on +61 4 989 555 26 (call or whatsapp) to discuss the details and see if we can accommodate.

Q. Can I bring my dog along?

A. We love dogs, so you most likely welcome to bring up to 2 furry friends along so long as you ask for permission in advance, bring their own bedding, keep them off all furniture, place all poo in the bin and don't leave them inside unattended.

Q. How should I claim direct booking benefits, clarify further, or book?

A. Reach out on +614 989 555 26 (call or whatsapp)

Booking direct guarantees the best deal on your reservation. We will beat any of the booking websites.